Return Policy

We want you to be delighted with every purchase. Guidelines regarding package verification, payments, and return terms are detailed below.

Cash on Delivery

Zero advance needed

Inspection on Delivery

Inspect before paying

Instant Return

Hand back to delivery rider

Secure Shopping

100% genuine products

Payment & Ordering

Order & Payment Methods

Enjoy simple, secure checkout without complex payment steps.

Cash on Delivery

All products across the nation can be ordered via Cash on Delivery (COD).

No Advance Required

You do not need to pay any advance payment when placing your order.

Parcel Acceptance

Package Acceptance & Verification

You can inspect the product in front of the delivery partner before final acceptance.

Check In Front of the Delivery Rider

Open the parcel and verify the item count and condition before making payment.

Instant Handback (Immediate Return)

If the product is mismatched, defective, or not as described, return it immediately to the delivery rider.

Courier Return Cost

Return & Delivery Charges

Applicable return and shipping charges apply as per our standard policy.

৳200

If the product is defective or damaged upon arrival, return delivery is 100% FREE.

Important Notes

Important Guidelines

Please keep original tags and packaging intact when initiating a return.

Product Condition

Used, altered, damaged by misuse, or incomplete products without original accessories cannot be returned.

Claim Window

Please inspect parcels upon arrival or notify our support within 24 hours of delivery.

Thank You for Choosing Us

Your complete satisfaction is our highest priority.